Customer Testimonials

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DealerRater Jan 2, 2022

I just bought the car three days ago, so I don't have much to go on as far as the vehicle. Customer service was very good.

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Cars Apr 30, 2021

Best car buying experience I ever had. Montel gave me an out the door price and true to his word that was the price I got when I showed up at the dealership.

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DealerRater Mar 7, 2021

If we had the vehicle I could better rate it..... will wait until we do. Keith Foster was/is being as helpful as he can. Everyone else is very pleasant to deal with and I feel sure things will work out for us.

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Cars Feb 22, 2021

Very good experience. Was ready to show me the vehicle I was interested in.

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DealerRater Feb 18, 2021

Very pleased with the service that you provided!! The sales person was very helpful and a pleasure to work with. All services provided were very helpful.

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Cars Jan 23, 2021

Great experience. Looked all over S.E. Iowa for a new Bronco. None to be had anywhere. Shottenkirk called and told me one was being unloaded off the truck as we spoke. I drove it home the next morning. Everything was explained in detail to my satisfaction. Everyone was friendly and helpful. Again, great experience.

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Cars Jan 3, 2021

Keith was very friendly as well as knowledgeable in the Ford truck line. He was prompt to return my calls with the information needed. He assisted us in obtaining the right vehicle at a good price. He continues to follow up checking on our satisfaction. Everyone we dealt with at the Shottenkirk dealership was friendly, efficient, and helpful.

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DealerRater Nov 24, 2020

Gave us a better deal than originally promised. Had the vehicle that we wanted. Then helped work out a key problem (mixup that left us with one key for our new vehicle and one to another vehicle on their lot) promptly and at minimum pain to us - even though we purchased our Compass long distance and flew in to get it - not discovering the key issue until we were over 1000 miles away.

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DealerRater Oct 3, 2020

Really worked with me to find a car that I loved, even when I went a little over budget. They found me incredible financing and I could not be happier. Would highly recommend!

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DealerRater Sep 14, 2020

They were very helpful, gave us a good deal both ways around, a lot of help on our new automobile, just over all a great experience! Great bunch to deal with!

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DealerRater Aug 15, 2020

Buy a car from you all was so easy. Thank you all who made this happen for me. Love my 2016 Lincoln MKX. Annelisa Grant.

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Cars Dec 12, 2019

Someone was out to greet me instantly even though I was just looking. I didn't buy a vehicle but I was trying to get an idea for when I do. Great assistance.

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Cars Sep 19, 2019

We have purchased 3 cars from Shottenkirk, and we will probably buy our 4th from them too. We have no problem negotiating a reasonable deal and terms. And the last 2 times they beat my banks interest rate for financing. Can't say enough good things about them.

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Cars May 6, 2018

My experience with Shottenkirk West Burlington was wonderful. They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.

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Cars Mar 1, 2018

Eric Messamaker and Adam Brown were outstanding! So easy to get a great vehicle with this team!! I will tell everyone I know about my experience at Shottenkirk!

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Cars Feb 27, 2018

Always a welcoming, comfortable, trusting environment and people

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DealerRater Sep 8, 2017

It was a very nice experience, the dealership had the truck ready for us to test drive, did find a small issue, which was taken care of right away. Financing was done right on the spot, which did not take very long, we got a great rate! Great to work with such an efficient group.

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DealerRater Jan 12, 2017

We have bought several cars from Shottenkirk and will always be return customers when it comes to getting a different vehicle. All employees encountered were extremely friendly and helpful. You could tell they all enjoyed the work they did and got along well with everyone that worked there. Would definitely recommend to others. Kenneth Schaffer in the finance dept was very personable and made the worst part of the process fun. Had a great personality.

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DealerRater Jul 30, 2016

I really don't have anything to say about improving. Everyone was very nice and helpful. The salesman was very friendly and easy o talk to.

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DealerRater Feb 23, 2016

Everyone in the dealership was fantastic. It was the best experience I have ever had in a car dealership. I would highly recommend this as the best place to go for all the automotive needs you have.

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