Customer Testimonials

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DealerRater Feb 25, 2024

I recently purchased a used car from Shottenkirk and had a great experience, they were very polite and helpful.

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Facebook Feb 24, 2024

I sincerely thank God for directing me to such a legitimate expert trader for me, called Ethan Payne for his perfect trading techniques, i invested with the little I was having, which was $500 and earned $6500 profit in 7 working days. I highly recommend him for any person who truly want to trade , he guided me through my registration and trade for me too. I never paid any fees for my withdrawals and my profits was paid-out successfully. You can contact him via : Email: [email protected] WhatsApp:+44 7862 075181

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DealerRater Feb 24, 2024

Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from.

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DealerRater Feb 20, 2024

Service department was clean, organized, and took care of my repairs in a reasonable amount of time. Great customer service experience.

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DealerRater Feb 18, 2024

Truck should have cleaned up,garbage in center console. Motor was never cleaned up, even after I bought it.

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DealerRater Feb 16, 2024

I feel that I bought what they found for me based on my needs. I'm satisfied.

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DealerRater Feb 14, 2024

Lucas was patient with us (being new to dealership purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, including the features of our new KIA! We will be back because of how personable and welcoming Lucas and the team were.

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DealerRater Feb 12, 2024

Purchased a new Kia and salesman Keith Foster was great and the finance department made everything easy to understand.

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DealerRater Feb 10, 2024

Great help, very accommodating and very polite to work with. Would recommend everyone shop there.

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DealerRater Feb 9, 2024

Always Amazing! Great customer service!! Would highly recommend taking your vehicles here! We have never had any issues that weren’t resolved in a timely and easy manner!

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DealerRater Feb 7, 2024

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the only place my husband and I purchase our cars and we have bought 9 vehicles from them. When someone asks for a recommendation we recommend Shottenkirk WB

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DealerRater Feb 6, 2024

Always very professional. Great experience. Highly recommend Shottenkirk. They allow us a rental car since we come from quite a distance.

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DealerRater Jan 31, 2024

Everyone's nice. Got good deal on tires. Just wish the person working on vehicle would leave my lights alone. I had on auto the turned off so I didn't know and I'm driving without lights at night till I figure it out.

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DealerRater Jan 29, 2024

They take care of you. They will make sure that you are happy. If not they will fix it.

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DealerRater Jan 26, 2024

Everyone is always super nice and warm and merry and they have the best free coffee around

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DealerRater Jan 25, 2024

I hapened to get there at the right time; no one was waiting for service. I got right in for the oil change. The service writers were very friendly and polite.

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DealerRater Jan 22, 2024

Matt and staff got my truck in right away when my fuel system was gelled up in my diesel! They let the truck warm up in the shop and installed new filters and had me up and running in a couple hours!

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DealerRater Jan 21, 2024

Buying a truck was a quick and easy transaction! I will definitely recommend Shottenkirk dealerships to my friends and family.

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DealerRater Jan 19, 2024

The salesman was knowledgeable and friendly. Answered all questions I had. Overall they made the buying experience as pleasant and comfortable as possible. I would recommend them.

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DealerRater Jan 16, 2024

Everyone was very helpful and the overall experience was great. We are very happy with our vehicle and Shottenkirk

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DealerRater Jan 13, 2024

Just an excellent dealership and staff. Very helpful and courteous. Our salesman was very friendly and helpful.

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Facebook Jan 13, 2024

Very professional, friendly with fantastic service.... Brittany Dupree is the best bitcoin trader I have seen with extensive knowledge... made $14,400 with $1000 invested on the platform . very fast and safe. Definitately recommend.... for more enquiries reach out to her on [email protected] or WhatsApp Helpline +1 (904) 454-2877 Facebook Britis Financials

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DealerRater Jan 2, 2024

Helpful, straightforward and did not use high pressure sales tactics. Everything was handled pretty efficiently. We have purchased from Shottenkirk in the past.

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DealerRater Jan 2, 2024

You know what, I don't remember what it was I was there for. So, suffice it to say, I come back, it must have been okay.

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DealerRater Dec 28, 2023

We love Shottenkirk! We have worked with Montel twice and Carlos 3 times. Always wonderful.

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DealerRater Dec 26, 2023

The staff was great, they gave the impression they cared more about me getting what I needed and less about their pay check. They had the car I wanted in stock. Would recommend this dealer.

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DealerRater Dec 21, 2023

They are cheaper than me doing it my self . $24 labor to change oil on my 6.7

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DealerRater Dec 17, 2023

I was very happy with the service I received. My salesman was very polite and knew what he was talking about.

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DealerRater Dec 16, 2023

They had the truck and color that I wanted available. I was able to drive the truck home the day I purchased.

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DealerRater Dec 16, 2023

Every employee I dealt with was very helpful and knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had.

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DealerRater Dec 15, 2023

This is the 3rd KIA we have bought from this dealership (we got a Telluride SX- Prestige) this time, they never disappoint! Everything was professional and done as quickly as you can buy a car! Our salesman, Ephraim Twillie, was the great at his job and great at being g a human being! We will definitely go there again.

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DealerRater Dec 13, 2023

Good caring group of professionals. Outstanding. Service departments sell themselves, Shottenkirk ranks right up there.

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DealerRater Dec 9, 2023

Great people to work with help full and took time to explain everything about car

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DealerRater Dec 8, 2023

Friendly and helpful, even with follow-up after the purchase. Managed to arrange financing even with some offices closed for holidays.

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DealerRater Dec 5, 2023

Very helpful. Listened to my inquiries. Have purchased vehicles from them several times and always a good experience.

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DealerRater Dec 2, 2023

Seems to be efficient and returning calls promptly and very friendly ‼️ So far keeping his promises ‼️

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Facebook Dec 1, 2023

😊Excellent Service Department always gets me in and out Quickly! Matt one of the advisors is thee best in the business!

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DealerRater Dec 1, 2023

In and out in a good amount of time. Customer service was nice and helpful.

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DealerRater Nov 29, 2023

I appreciate that I got an appointment right away when I stopped in. Wait time was minimal.

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DealerRater Nov 28, 2023

Very helpful and friendly staff. Have puchased numerous vehicles from Shottenkirks and have always been very happy.

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DealerRater Nov 23, 2023

Very helpful and knowledgeable. Friendly and no pushiness to get to buy a vehicle. Would recommend to friends.

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DealerRater Nov 21, 2023

Great fast friendly service. They did a really nice job on my truck very happily with result

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DealerRater Nov 20, 2023

Most dealerships come off as fake like they are just trying to sell something. Luke and Troy did not. They took the time to listen and offer solutions that truly fit my needs. I will be back and will tell my friends and family!

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DealerRater Nov 20, 2023

Very good experience very nice people to work with and very good customer service!! I’ll definitely go back again!!

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DealerRater Nov 19, 2023

Yes, wait a little long on getting the paper work done. Love the Kia. Thank you

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DealerRater Nov 16, 2023

Got my car in quickly without an appointment and was fixed quickly. Very impressed by offers to pickup and deliver my vehicle. Great Service!

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DealerRater Nov 10, 2023

I was Very satisfied with the sales department. Dylan was very knowledgeable and explained every feature on my truck

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DealerRater Nov 10, 2023

Very quick and efficient! I will always come here to get my oil changed! The oil tech I had was really good!

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DealerRater Nov 9, 2023

only used the service dept this is not to be used when you only used the service dept. do not leave this in your survey.

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DealerRater Nov 8, 2023

we always have great service at Shottenkirk. That's why we have too many cars.

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DealerRater Nov 5, 2023

Jason is always attentive to my needs with our minivan. He is quick and efficient every time our van goes into the shop.

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DealerRater Nov 5, 2023

Fantastic customer service and communication. The staff worked to get me in the vehicle I wanted.

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DealerRater Nov 3, 2023

My windshield is not clean the steering wheel was not clean either I have cleaned steering wheel

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DealerRater Oct 31, 2023

they care about thier customers they will give you the best deals they are very friendly

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DealerRater Oct 27, 2023

Kenny and Brent were great. They helped us find the best deal possible for the vehicle we were looking at. Highly recommend!

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DealerRater Oct 24, 2023

They fixed something that should of been done the first time I brought it it’s good now

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DealerRater Oct 21, 2023

Very efficient. Located the car that I wanted. Made the purchase quick and easy. Car was ready. Financing completed early. Thanks to the Luke and the entire team.

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DealerRater Oct 20, 2023

Totally pleased. Fair, quick, and painless. Thanks to all involved. Love the Acadia Denali. Excellent experience.

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DealerRater Oct 18, 2023

From the salesman to having the car worked on in the shop, everything went very well

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DealerRater Oct 14, 2023

Service was excellent and I had zero issues getting in. Overall a good experience. Would recommend

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DealerRater Oct 13, 2023

I have always had nothing but the best experiences in their service department and when I have ordered new trucks from Shottenkirks I have received them in a very timely fashion exactly as I submitted the order for

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DealerRater Oct 12, 2023

It was a great experience from beginning to end. Will definitely share with friends. Thanks

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DealerRater Oct 8, 2023

Everyone was nice and friendly. The store was very clean, well-kept and very bright.

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DealerRater Oct 8, 2023

Great service, was very timely, cost was a little more than I thought it would be

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DealerRater Oct 7, 2023

Service was excellent and I had zero issues getting in. Overall a good experience. Would recommend

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DealerRater Oct 5, 2023

It has been a pleasure working with the Shottenkirk team . I highly recommend them for purchasing a vehicle

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Facebook Sep 30, 2023

The Employees here are very ready and willing to help. They create a positive environment for their customers and provide their best! Gotta love it!

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DealerRater Sep 30, 2023

Everyone there was super friendly and helpful. Love my car. Would definitely recommend them to my friends and family.

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DealerRater Sep 29, 2023

Love this place! Love the people! Love the cafe! Good place for my truck needs.

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Facebook Sep 26, 2023

We have been a customer of Shottenkirk's for many years. We have purchased vehicles from them and take our vehicles for service there. We receive prompt and courteous service.

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DealerRater Sep 26, 2023

They try to work with you on trying to keep your payments affordable as possible in the vehicle that you want.

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DealerRater Sep 21, 2023

I would have appreciated a better response from the sales dept. on the tradein value of my truck or a more reduce price on the truck we pirchased. I was real close to leaving without a purchase.

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DealerRater Sep 21, 2023

I went in for information on ordering a vehicle, and the whole team here was so kind and courteous. Not once did I ever feel pushed into doing something I didn't want to. Very transparent about the process. Would highly recommend!

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DealerRater Sep 20, 2023

Very courteous and helpful. Work was done in promised time. I have had work done here for over 12 years.

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DealerRater Sep 16, 2023

Amazing experience, easiest and friendliest transaction I have ever had, also the simplest and quickest closing of the paperwork.

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DealerRater Sep 13, 2023

It was a fast and easy interaction. Brent did a wonderful job of showing me the car and explaining its features. I will definitely make shottenkirk my first option going forward.

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DealerRater Sep 9, 2023

MY EXPERIANCE WAS VERY PLEASANT. ALL OF THE PEOPLE TREATED MY WIFE AND I VERY WELL.

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DealerRater Sep 8, 2023

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DealerRater Sep 8, 2023

Enjoyable experience buying my truck. A very reliable, courteous service department also. Recommend you give them a try.

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DealerRater Sep 7, 2023

My experience at Shottenkirk West Burlington was AMAZING!! I had a vehicle picked out but that didn't workout with what I wanted to spend, but they made sure that I got what I wanted in a vehicle! Low miles and leather seats were the two main things I needed in a vehicle and I got much more then that in the one that I drove away with that day!! Thank you again Shottenkirk of West Burlington! A happy customer!

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DealerRater Sep 7, 2023

I Purchased, a beautiful car and had a very comfortable experience throughout the process. Thank you!

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DealerRater Sep 3, 2023

We loved buying our vehicle here. Everyone is so friendly. They had us in and out of there in no time. It was the quickest buying experience we've ever had.

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DealerRater Sep 2, 2023

Excellent experience. Had a fun and hassle free car buying experience. Great service and explanation of all the car’s features as well as a good rundown of my finance options! Highly recommend dealing with montel and carlos

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DealerRater Sep 2, 2023

I’ve always been treated like family..great place to buy and service your vehicle.

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DealerRater Sep 1, 2023

They make things convenient for me for servicing my vehicle since they pick it up and deliver back to me That is a huge plus

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DealerRater Aug 30, 2023

They are very nice and helpful. They work hard to get as good of deal as possible for their customers.

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DealerRater Aug 30, 2023

Very professional and easy to work with. It was the best vehicle purchasing experience I have ever had.

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DealerRater Aug 28, 2023

My Wife shopped for a vehicle for over a year and Matt was there all the way and helped us considerably! Carlos drove a hard bargain but in the end we walked away very satisfied, not our first purchase from Shottenkirk and definitely not our last! Thank you!

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DealerRater Aug 26, 2023

This is my 2nd vehicle that I have purchased from Shottenkirk and have yet to have any issues. Already planning my next purchase in a few years.

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DealerRater Aug 25, 2023

Montel Timmons was super helpful, and such a friendly person. The Shottenkirk Superstore was a friendly environment with help around every corner.

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DealerRater Aug 22, 2023

They were very courteous and informative. Dylan was very professional and polite. Everyone was very nice there. Great atmosphere.

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DealerRater Aug 22, 2023

Although I did not choose to purchase it was not because of the hard work from the sales department. Dylan was professional polite and did everything a sales rep could. They just didn’t have a vehicle with the options I needed. I would definitely consider them in the future.

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DealerRater Aug 21, 2023

I would have bought a Tesla, but I like the local dealership. They are easy to get hold of.

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Facebook Aug 10, 2023

I worked with Ephraim and he was awesome. He got the exact vehicle I wanted very quickly and was very helpful to get me the best deal possible. He was great with our kids and made sure to give them snacks and show them a play area before they even got restless. Ephraim made sure to go over all the features before we left. He was also sure to call us a few days after our purchase to make sure we didnt have any questions or issues. Joe worked with us on the financial side of things and he was ...

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Facebook Jun 29, 2023

We were very indecisive and Shottenkirk never made us feel stupid or guilty for changing our mind. Luke is a great salesman. Thank you

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Facebook Jun 22, 2023

Fantastic people to work with when buying my 2024 Telluride Prestige SX.

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Facebook May 30, 2023

I bought my new Kia Sportage this weekend and absolutely love it. Keith Foster was great to work with and answered all my questions. All the staff at the West Burlington store were great to work with.

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Facebook May 4, 2023

My lease was ending in June and salesman Montel contacted me. I went in and he had a couple of Kia's to show me, I traded my Kia Seltos for another one. I went in with a price and Montel worked with me until we got it where I wanted. Montel showed me all the new accessories and explained them to where I understood. Whenever he was running around doing his "magic" he always made sure I was comfortable and asked if I needed a beverage. I was in and out in my new Kia the same ...

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Facebook Apr 5, 2023

We have two Kias, a Sedona and a Sorento. We have them both serviced at Shottenkirk and have always been very happy with their service.

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Facebook Mar 31, 2023

They are great. Even offered to take me home when I dropped the car off. Called to let me know what they needed to do and very professional.


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