Customer Testimonials

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DealerRater Jun 15, 2024

The salesman was really nice. And I got a deal that I could not pass up.

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DealerRater Jun 11, 2024

No Problems since this was a recall repair. I was in and out in good time.

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DealerRater Jun 8, 2024

Great service, fair price, fair trade price. Brent Harris did a great job. Very impressive dealership. Highly recommended!

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DealerRater Jun 7, 2024

I went in for a trade-in, and left with a 2023 Nissan. This is well above my expectations. The paperwork was fast, and very inclusive. Thank you.

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DealerRater Jun 7, 2024

I had a great experience. We continue to buy and have our vehicles serviced at Shottenkirk.

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DealerRater Jun 6, 2024

Shottenkirk did a great job servicing our Jeep which had a recall on it. Highly recommend!

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DealerRater Jun 4, 2024

I had a good experience with you company. People are friendly and the dealership was clean and comfortable ☺️

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DealerRater Jun 3, 2024

Lucas was knowledgeable in the 2024 F150 except obtaining key code. Used YouTube to do it. At home

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DealerRater Jun 3, 2024

Excellant service ,always very friendly and eager to help or answer questions.Happy to do business with them again.

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DealerRater Jun 3, 2024

I wouldn’t want to do business with any other dealership or salesman. Matt was professional and knowledgeable.

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DealerRater Jun 3, 2024

I wouldn’t want to do business with any other dealership or salesman. Matt is very professional and knowledgeable.

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DealerRater Jun 3, 2024

They were amazing in getting my Kia fixed. Fast friendly service. Really appreciate the great customer service.

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DealerRater Jun 2, 2024

Always first class service! They communicate every step of the way with me. I do all my business with Shottenkirk!

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DealerRater Jun 1, 2024

All of the people there were nice and friendly! I definitely would recommend Shottenkirk Superstore West Burlington Iowa to all my friends and family.

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DealerRater Jun 1, 2024

Always prompt, courteous and professional service. I have never received less from this dealership. Have never heard a complaint from anyone I know either.

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DealerRater May 28, 2024

Ephrem was great to deal with..able to answer all of our questions…very pleasant

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DealerRater May 26, 2024

Excellent customer experience- worked with Adam & Efram for sales. I don’t remembere the names of other two that worked with me but both were great!

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DealerRater May 24, 2024

The great Teams, and the best staffs, All in all good supporting groups, especially good efforts

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DealerRater May 18, 2024

Experience at Shottenkirk was exceptional. Montel was honest and open from the beginning to the very end. He is a great person with a huge personality and I would highly recommend going to him for any car needs.

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DealerRater May 14, 2024

Sales process was good. However, my trailer hitch cover from my trade in was not returned. The salesman reported it was not on the truck when he looked for it after it was sent for detailing. It appears there was very little effort to look for it. I have concerns the detail dept lacks integrity. The trailer hitch cover was representative of my military service and had some sentimental value.

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DealerRater May 14, 2024

The service provided was great. They came and picked up our car and brought it back to us the same day. I would highly recommended Shottenkirk!

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DealerRater May 11, 2024

Brent was very patient with us, considering we were there the 1st time just to try out different vehicles. We made it clear we may not be buying at Shottenkirk. Brent was patient with us despite that. Felt bad that we came back the day he was gone. Lucas answered all our questions. Thank you.

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DealerRater May 10, 2024

Very easy to work with & got us in & out in a speedy manner. Didn't get pushy with us.

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Facebook May 9, 2024

Great experience with Shottenkirk!

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DealerRater May 8, 2024

Great friendly service. Joel ordered tires right away and made sure they were put on quickly!

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DealerRater May 6, 2024

Tanya kept us informed of our vehicles progress during the service work. We appreciate the use of text messaging.

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DealerRater May 5, 2024

They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great!

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DealerRater May 5, 2024

Great service and had a great experience Will be going back. Kenneth Schaffer was excellent to work with!

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DealerRater May 4, 2024

Shottenkirk came here and towed my car to their service center. The communication was very good, and my car was serviced quickly and to my satisfaction.

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DealerRater May 3, 2024

Great Team. Very attentive to my needs and I got a great deal. Well Done!

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Facebook May 3, 2024

Great experience working with Troy, Joe and Keith!

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DealerRater May 2, 2024

We had an issue with a battery on a vehicle we purchased a month prior. Shotenkirk came to our home and replaced the battery. We were back on the road in under a hour.

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DealerRater Apr 29, 2024

We had an Amazing experience at Shottenkirk Burlington IA. Brent Harris did an Awesome job selling us a new Jeep. We so appreciated him not pushing us into buying but gave us all the information and knowledge and letting us make the decision. We highly recommend this dealership and Brent Harris if you’re looking for a vehicle!

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DealerRater Apr 28, 2024

Fast and friendly always asks if everything is OK and if not always willing to help and make it right

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DealerRater Apr 25, 2024

Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well.

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Facebook Apr 21, 2024

GREAT TERM to work with !

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DealerRater Apr 18, 2024

Very friendly and helpful! Answered all of our questions and made our purchase very successful! They have secured our business from 2 hours away!

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Facebook Apr 17, 2024

Salesperson listened to what I was specifically looking for found it let me know then when an issue arose let me know what was going on and today I drove away in new to me truck

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Facebook Apr 3, 2024

Friendly and helpful. Always willing to make things eaiser.

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DealerRater Apr 1, 2024

Very curious and friendly. Speedy diagnosis. Explained our extended warranty to us and what we should do if the error happens again

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DealerRater Mar 29, 2024

I dont know who dave savage is so please quit asking me about him. Fifteen

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DealerRater Mar 29, 2024

The staff is fantastic at this dealership. They are always accommodating and helpful when I bring my car in for service.

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DealerRater Mar 28, 2024

Love Matt Luers! Thought I should have been given a better rate and a lower cost for my warranty.

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DealerRater Mar 28, 2024

Needed an oil change. They got me in right away and offered me coffee as I waited. Before I knew it my car was done. Very pleasant to come here.

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DealerRater Mar 28, 2024

TOP NOTCH SERVICE. VERY PLEASED WITH THE SERVICE I ALWAYS GET FROM THEM. WILL ALWAYS RETURN

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DealerRater Mar 27, 2024

Matt and the whole team bent over backwards to get us the car we love!!! We will highly recommend this group to our friends. In fact we did 2 days ago!

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DealerRater Mar 22, 2024

Joel was great and took care of all my needs. Matt was friendly as usual.

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DealerRater Mar 20, 2024

Very happy with the whole process of buying our new truck. Really appreciate the great customer service!

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DealerRater Mar 20, 2024

Great sales team with a focus on the customer. I appreciate the friendly customer service and attention to detail.

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DealerRater Mar 17, 2024

Everyone was very friendly and helpful. They worked with us to get us what we needed.

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DealerRater Mar 13, 2024

Great service, the employees are very informative. Always willing to help with anything you may need.

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DealerRater Mar 12, 2024

Friendly sales and finance staff. Worked with me to get to a payment plan that i was comfortable with. The service center staff has always done well by me.

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DealerRater Mar 8, 2024

Personnel were friendly and nice. The service desk / intake areas were clean and well maintained. Drop off and pick up were quick.

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DealerRater Mar 5, 2024

I purchased my 2020 KIA Soul near the end of 2019. The service department is excellent! They make sure all recalls and software updates are taken care of professionally! Friendliest people I've met in a long time!

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DealerRater Feb 25, 2024

I recently purchased a used car from Shottenkirk and had a great experience, they were very polite and helpful.

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Facebook Feb 24, 2024

I sincerely thank God for directing me to such a legitimate expert trader for me, called Ethan Payne for his perfect trading techniques, i invested with the little I was having, which was $500 and earned $6500 profit in 7 working days. I highly recommend him for any person who truly want to trade , he guided me through my registration and trade for me too. I never paid any fees for my withdrawals and my profits was paid-out successfully. You can contact him via : Email: [email protected] WhatsApp:+44 7862 075181

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DealerRater Feb 24, 2024

Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from.

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DealerRater Feb 20, 2024

Service department was clean, organized, and took care of my repairs in a reasonable amount of time. Great customer service experience.

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DealerRater Feb 18, 2024

Truck should have cleaned up,garbage in center console. Motor was never cleaned up, even after I bought it.

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DealerRater Feb 16, 2024

I feel that I bought what they found for me based on my needs. I'm satisfied.

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DealerRater Feb 14, 2024

Lucas was patient with us (being new to dealership purchasing). Also passionate about helping us find what we were looking for in a vehicle! He helped us understand the entire process along the way, including the features of our new KIA! We will be back because of how personable and welcoming Lucas and the team were.

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DealerRater Feb 12, 2024

Purchased a new Kia and salesman Keith Foster was great and the finance department made everything easy to understand.

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DealerRater Feb 10, 2024

Great help, very accommodating and very polite to work with. Would recommend everyone shop there.

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DealerRater Feb 9, 2024

Always Amazing! Great customer service!! Would highly recommend taking your vehicles here! We have never had any issues that weren’t resolved in a timely and easy manner!

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DealerRater Feb 7, 2024

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the only place my husband and I purchase our cars and we have bought 9 vehicles from them. When someone asks for a recommendation we recommend Shottenkirk WB

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DealerRater Feb 6, 2024

Always very professional. Great experience. Highly recommend Shottenkirk. They allow us a rental car since we come from quite a distance.

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DealerRater Jan 31, 2024

Everyone's nice. Got good deal on tires. Just wish the person working on vehicle would leave my lights alone. I had on auto the turned off so I didn't know and I'm driving without lights at night till I figure it out.

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DealerRater Jan 29, 2024

They take care of you. They will make sure that you are happy. If not they will fix it.

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DealerRater Jan 26, 2024

Everyone is always super nice and warm and merry and they have the best free coffee around

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DealerRater Jan 25, 2024

I hapened to get there at the right time; no one was waiting for service. I got right in for the oil change. The service writers were very friendly and polite.

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DealerRater Jan 22, 2024

Matt and staff got my truck in right away when my fuel system was gelled up in my diesel! They let the truck warm up in the shop and installed new filters and had me up and running in a couple hours!

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DealerRater Jan 21, 2024

Buying a truck was a quick and easy transaction! I will definitely recommend Shottenkirk dealerships to my friends and family.

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DealerRater Jan 19, 2024

The salesman was knowledgeable and friendly. Answered all questions I had. Overall they made the buying experience as pleasant and comfortable as possible. I would recommend them.

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DealerRater Jan 16, 2024

Everyone was very helpful and the overall experience was great. We are very happy with our vehicle and Shottenkirk

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DealerRater Jan 13, 2024

Just an excellent dealership and staff. Very helpful and courteous. Our salesman was very friendly and helpful.

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Facebook Jan 13, 2024

Very professional, friendly with fantastic service.... Brittany Dupree is the best bitcoin trader I have seen with extensive knowledge... made $14,400 with $1000 invested on the platform . very fast and safe. Definitately recommend.... for more enquiries reach out to her on [email protected] or WhatsApp Helpline +1 (904) 454-2877 Facebook Britis Financials

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DealerRater Jan 2, 2024

Helpful, straightforward and did not use high pressure sales tactics. Everything was handled pretty efficiently. We have purchased from Shottenkirk in the past.

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DealerRater Jan 2, 2024

You know what, I don't remember what it was I was there for. So, suffice it to say, I come back, it must have been okay.

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DealerRater Dec 28, 2023

We love Shottenkirk! We have worked with Montel twice and Carlos 3 times. Always wonderful.

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DealerRater Dec 26, 2023

The staff was great, they gave the impression they cared more about me getting what I needed and less about their pay check. They had the car I wanted in stock. Would recommend this dealer.

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DealerRater Dec 21, 2023

They are cheaper than me doing it my self . $24 labor to change oil on my 6.7

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DealerRater Dec 17, 2023

I was very happy with the service I received. My salesman was very polite and knew what he was talking about.

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DealerRater Dec 16, 2023

They had the truck and color that I wanted available. I was able to drive the truck home the day I purchased.

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DealerRater Dec 16, 2023

Every employee I dealt with was very helpful and knowledgeable. They were actually so good I was suspicious. As it turned out it was the best new car purchase experience I've ever had.

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DealerRater Dec 15, 2023

This is the 3rd KIA we have bought from this dealership (we got a Telluride SX- Prestige) this time, they never disappoint! Everything was professional and done as quickly as you can buy a car! Our salesman, Ephraim Twillie, was the great at his job and great at being g a human being! We will definitely go there again.

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DealerRater Dec 13, 2023

Good caring group of professionals. Outstanding. Service departments sell themselves, Shottenkirk ranks right up there.

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DealerRater Dec 9, 2023

Great people to work with help full and took time to explain everything about car

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DealerRater Dec 8, 2023

Friendly and helpful, even with follow-up after the purchase. Managed to arrange financing even with some offices closed for holidays.

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DealerRater Dec 5, 2023

Very helpful. Listened to my inquiries. Have purchased vehicles from them several times and always a good experience.

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DealerRater Dec 2, 2023

Seems to be efficient and returning calls promptly and very friendly ‼️ So far keeping his promises ‼️

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Facebook Dec 1, 2023

😊Excellent Service Department always gets me in and out Quickly! Matt one of the advisors is thee best in the business!

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DealerRater Dec 1, 2023

In and out in a good amount of time. Customer service was nice and helpful.

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DealerRater Nov 29, 2023

I appreciate that I got an appointment right away when I stopped in. Wait time was minimal.

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DealerRater Nov 23, 2023

Very helpful and knowledgeable. Friendly and no pushiness to get to buy a vehicle. Would recommend to friends.

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DealerRater Nov 21, 2023

Great fast friendly service. They did a really nice job on my truck very happily with result

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DealerRater Nov 20, 2023

Most dealerships come off as fake like they are just trying to sell something. Luke and Troy did not. They took the time to listen and offer solutions that truly fit my needs. I will be back and will tell my friends and family!

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DealerRater Nov 20, 2023

Very good experience very nice people to work with and very good customer service!! I’ll definitely go back again!!

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Facebook Sep 30, 2023

The Employees here are very ready and willing to help. They create a positive environment for their customers and provide their best! Gotta love it!

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Facebook Sep 26, 2023

We have been a customer of Shottenkirk's for many years. We have purchased vehicles from them and take our vehicles for service there. We receive prompt and courteous service.

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Facebook Aug 10, 2023

I worked with Ephraim and he was awesome. He got the exact vehicle I wanted very quickly and was very helpful to get me the best deal possible. He was great with our kids and made sure to give them snacks and show them a play area before they even got restless. Ephraim made sure to go over all the features before we left. He was also sure to call us a few days after our purchase to make sure we didnt have any questions or issues. Joe worked with us on the financial side of things and he was ...


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